Website Terms & Conditions

Version 1.0

Effective Date: 7.26.2026

TABLE OF CONTENTS

ARTICLE 1 Definitions

ARTICLE 2 Acceptance of Terms

ARTICLE 3 Eligibility

ARTICLE 4 Website Purpose

ARTICLE 5 Scope of Services

ARTICLE 6 No Professional Advice

ARTICLE 7 No Offer or Contract

ARTICLE 8 Quotes & Estimates

ARTICLE 9 Product Information

ARTICLE 10 Engineering Information

ARTICLE 11 Pricing

ARTICLE 12 Product Availability

ARTICLE 13 Custom Manufactured Products

ARTICLE 14 Orders

ARTICLE 15 Customer Responsibilities

ARTICLE 16 User Accounts

ARTICLE 17 Customer Portal

ARTICLE 18 Electronic Communications

ARTICLE 19 Communications Consent

ARTICLE 20 Email Communications

ARTICLE 21 SMS Communications

ARTICLE 22 Telephone Calls

ARTICLE 23 Marketing Communications

ARTICLE 24 Transactional Communications

ARTICLE 25 Opt-Out Rights

ARTICLE 26 Privacy

ARTICLE 27 Cookies

ARTICLE 28 Analytics Technologies

ARTICLE 29 Third-Party Services

ARTICLE 30 Intellectual Property

ARTICLE 31 Copyright

ARTICLE 32 Trademarks

ARTICLE 33 User Content

ARTICLE 34 Website Security

ARTICLE 35 Prohibited Activities

ARTICLE 36 Artificial Intelligence & Digital Renderings

ARTICLE 37 Website Disclaimer

ARTICLE 38 Product Disclaimer

ARTICLE 39 Engineering Disclaimer

ARTICLE 40 Construction Disclaimer

ARTICLE 41 Financing Disclaimer

ARTICLE 42 Warranty Disclaimer

ARTICLE 43 Limitation of Liability

ARTICLE 44 Indemnification

ARTICLE 45 Force Majeure

ARTICLE 46 Accessibility

ARTICLE 47 California Consumer Rights

ARTICLE 48 Governing Law

ARTICLE 49 Dispute Resolution

ARTICLE 50 General Legal Provisions

DEFINITIONS

For purposes of these Terms & Conditions:

"Company", "KarLev," "we," "our," and "us" mean KarLev, together with its parents, subsidiaries, affiliates, successors, assigns, employees, officers, directors, consultants, representatives, agents, authorised contractors, service providers, and approved business partners where applicable.

"Website" means this website, all associated domains, subdomains, landing pages, customer portals, online applications, mobile versions, downloadable materials, digital platforms, and any online services operated by or on behalf of KarLev.

"User" means every visitor, customer, prospective customer, homeowner, contractor, architect, engineer, vendor, supplier, financing applicant, consultant, or any other individual or entity accessing or using the Website.

"Products" means all products, systems, assemblies, components, prefabricated structures, modular building systems, engineered products, accessories, replacement parts, and related goods offered by KarLev.

"Services" include consulting, engineering coordination, project planning, estimating, financing assistance, customer support, manufacturing, logistics, project management, installation coordination, warranty administration, inspections, maintenance support, and any additional services offered by KarLev.

"Content" includes all text, photographs, videos, renderings, drawings, CAD files, BIM files, specifications, designs, illustrations, graphics, trademarks, logos, icons, software, source code, downloadable documents, pricing information, and other materials appearing on the Website.

"Customer" means any individual or entity that purchases, contracts for, finances, or otherwise acquires Products or Services from KarLev.

ACCEPTANCE OF TERMS

By accessing, browsing, viewing, downloading, submitting information through, registering with, or otherwise using this Website, you acknowledge that you have carefully read, understood, and agreed to be legally bound by these Terms & Conditions.

If you do not agree to these Terms, you must immediately discontinue use of the Website.

Your continued use of the Website constitutes your ongoing acceptance of these Terms, including any future revisions published by KarLev.

ELIGIBILITY

You represent and warrant that:

• you are at least eighteen (18) years of age or otherwise possess legal capacity under applicable law;
• all information submitted by you is truthful, complete, and accurate;
• you are authorised to act on behalf of any company or organisation you represent;
• your use of the Website complies with all applicable laws and regulations.

KarLev reserves the right to refuse Website access or Services where eligibility requirements are not satisfied.

WEBSITE PURPOSE

This Website is intended to provide general information regarding:

• KarLev;
• Products;
• Services;
• manufacturing technologies;
• engineering capabilities;
• project information;
• financing opportunities;
• educational materials;
• customer resources;
• support services.

Nothing contained on this Website shall be interpreted as creating contractual obligations except where expressly stated in a written agreement executed by KarLev.

SCOPE OF SERVICES

Depending upon the applicable project, KarLev may provide:

• engineered building products;
• modular construction systems;
• prefabricated building components;
• design coordination;
• engineering coordination;
• project consultation;
• permit coordination;
• financing assistance;
• logistics coordination;
• project scheduling;
• customer support;
• warranty administration;
• post-installation support.

Actual Services shall be governed exclusively by the applicable written agreement.

NO PROFESSIONAL ADVICE

Information presented on this Website is provided solely for general informational purposes.

Nothing contained on this Website constitutes:

• engineering advice;
• architectural advice;
• legal advice;
• tax advice;
• financial advice;
• investment advice;
• insurance advice;
• construction advice;
• permitting advice; or
• code compliance advice.

Users should consult qualified professionals regarding their individual circumstances before making decisions based upon Website information.

NO OFFER OR CONTRACT

Use of this Website does not create:

• a contract;
• an offer capable of acceptance;
• a purchase agreement;
• an engineering agreement;
• a financing agreement;
• a warranty agreement;
• a construction agreement; or
• any legally binding obligation.

Any contract between KarLev and a customer shall arise only through a separate written agreement executed by authorised representatives of the parties.

QUOTES & ESTIMATES

Any estimate, quotation, pricing example, financing illustration, production schedule, manufacturing lead time, installation schedule, projected savings, or project timeline displayed on the Website or communicated before execution of a written agreement is preliminary only.

Final pricing, schedules, and specifications may change based upon engineering review, permitting requirements, customer selections, material availability, market conditions, and other project-specific factors.

No estimate shall be binding unless expressly stated in a written agreement.

PRODUCT INFORMATION

KarLev makes reasonable efforts to provide accurate product information.

However, specifications, dimensions, finishes, colours, weights, capacities, product availability, manufacturing methods, engineering standards, and technical characteristics may change without notice.

Images are intended to illustrate general product appearance and may not reflect final delivered products.

ENGINEERING INFORMATION

Engineering information published on this Website is intended solely to provide a general overview of KarLev's capabilities.

Actual engineering documents are project-specific and may vary depending upon:

• jurisdiction;
• applicable building codes;
• soil conditions;
• wind loads;
• seismic requirements;
• snow loads;
• customer-selected options;
• governmental approvals; and
• final engineering review.

No information appearing on the Website should be relied upon as certified engineering documentation.

PRICING

All prices, estimates, budgets, illustrations, promotional pricing, financing examples, and cost information displayed on the Website are provided for informational purposes only unless expressly identified as part of a written agreement executed by KarLev.

Prices may change at any time due to, including but not limited to:

• fluctuations in material costs;
• labor costs;
• freight and shipping expenses;
• supplier pricing;
• tariffs or governmental fees;
• changes in applicable laws or regulations;
• engineering revisions;
• customer-requested modifications;
• market conditions.

Unless expressly stated otherwise, displayed prices do not include applicable taxes, permit fees, engineering costs, utility fees, inspection fees, financing charges, transportation, installation, or optional upgrades.

PRODUCT AVAILABILITY

All Products and Services are subject to availability.

KarLev reserves the right, without prior notice, to:

• discontinue any Product;
• replace materials;
• improve manufacturing methods;
• modify specifications;
• change colours or finishes;
• substitute equivalent components;
• revise product designs; or
• discontinue Services.

Such changes shall not create liability where reasonably required due to manufacturing improvements, supply chain conditions, regulatory requirements, or operational necessity.

CUSTOM MANUFACTURED PRODUCTS

Many Products offered by KarLev are custom-designed, engineered, fabricated, or manufactured specifically for an individual Customer or project.

Because custom Products are manufactured to unique project specifications:

• they may not be suitable for resale;
• they may differ from standard catalogue products;
• they may require project-specific engineering;
• production may begin shortly after approval of final plans or specifications.

Additional terms relating to cancellations, refunds, deposits, and change orders are governed by the applicable written agreement and any related policies.

ORDERS

Submission of an inquiry, request for quotation, financing application, online form, design request, or similar communication through the Website does not constitute acceptance of an order.

An order shall become binding only after KarLev issues written acceptance or the parties execute a written agreement, as applicable.

KarLev reserves the right to decline, suspend, or cancel an order before acceptance for legitimate business reasons, including suspected fraud, inaccurate information, legal restrictions, product availability, safety concerns, or regulatory compliance.

CUSTOMER RESPONSIBILITIES

Users and Customers are responsible for ensuring that all information provided to KarLev is complete, accurate, and current.

This includes, where applicable:

• contact information;
• project address;
• property ownership information;
• measurements;
• photographs;
• drawings;
• specifications;
• site conditions;
• utility information; and
• any other information reasonably requested.

KarLev shall not be responsible for delays, additional costs, redesigns, manufacturing changes, permitting issues, or scheduling impacts resulting from inaccurate, incomplete, or untimely information supplied by or on behalf of the Customer.

USER ACCOUNTS

Certain Website features may require registration or the creation of a user account.

Users agree to:

• maintain accurate account information;
• protect login credentials;
• keep passwords confidential;
• notify KarLev promptly of any unauthorized access or suspected security incident.

Users are responsible for all activity occurring through their accounts unless otherwise required by applicable law.

KarLev reserves the right to suspend, restrict, or terminate accounts where there is suspected fraud, misuse, unlawful activity, or a violation of these Terms.

CUSTOMER PORTAL

KarLev may provide Customers with access to online portals for project management, document sharing, financing, warranties, scheduling, or customer support.

Portal information is provided as a convenience only.

While KarLev makes reasonable efforts to maintain accurate information, project status, schedules, and documents displayed in the portal may not always reflect real-time activity.

In the event of any inconsistency between information displayed in the portal and an executed written agreement, the written agreement shall govern.

ELECTRONIC COMMUNICATIONS

By using the Website, you consent to receive communications from KarLev electronically where permitted by applicable law.

Electronic communications may include:

• emails;
• electronic notices;
• invoices;
• disclosures;
• agreements;
• project updates;
• customer service responses;
• warranty information;
• maintenance reminders; and
• other communications related to your interaction with KarLev.

Electronic communications may satisfy legal requirements that communications be in writing, where permitted by law.

COMMUNICATIONS CONSENT

By voluntarily providing your contact information through the Website or otherwise to KarLev, you expressly authorize KarLev and, where applicable, its affiliates, service providers, financing partners, installation partners, consultants, contractors, and authorized representatives to communicate with you regarding your inquiries, requests, products, services, projects, warranties, financing, customer support, and promotional offers, in accordance with applicable law.

Communications may be delivered through one or more of the following channels:

• email;
• telephone calls;
• SMS or text messages;
• voicemail;
• postal mail;
• customer portal notifications; and
• other legally permitted communication methods.

Where permitted by applicable law and with any required consent, KarLev may use automated technologies, including automatic telephone dialing systems, prerecorded or artificial voice technology, or similar communication tools.

Consent to receive marketing communications is not a condition of purchasing any Product or Service unless expressly permitted by applicable law.

Message frequency may vary, and message or data rates may apply based on your wireless carrier or service provider.

EMAIL, SMS & TELEPHONE COMMUNICATIONS

KarLev may communicate with you regarding, among other things:

• responses to inquiries;
• quotations and proposals;
• project updates;
• appointment confirmations;
• financing status;
• manufacturing progress;
• shipping and delivery;
• installation scheduling;
• inspections;
• warranty services;
• maintenance reminders;
• customer satisfaction follow-ups;
• educational content;
• company announcements;
• promotional offers and special events.

Marketing Communications

Where required by law, marketing communications will be sent only after obtaining the appropriate consent.

You may withdraw your consent at any time using one of the available opt-out methods.

Transactional Communications

Even if you opt out of marketing communications, KarLev may continue to send communications necessary to:

• administer your account;
• respond to your requests;
• perform contractual obligations;
• coordinate Products or Services;
• provide invoices or payment information;
• administer warranties;
• communicate safety notices;
• comply with legal obligations; or
• protect the rights, property, or safety of KarLev, its customers, or others.

Opt-Out Procedures

You may opt out of promotional communications by:

• clicking the "Unsubscribe" link included in marketing emails;
• replying STOP to SMS messages where supported;
• following the opt-out instructions contained in the applicable communication; or
• contacting KarLev directly to update your communication preferences.

Requests to opt out will be processed within a reasonable period, subject to applicable law.

Opting out of promotional communications does not prevent KarLev from sending transactional, administrative, warranty, billing, safety, legal, or other non-promotional communications that are necessary to provide Products or Services or comply with legal obligations.

PRIVACY

Your privacy is important to KarLev.

The collection, use, storage, disclosure, retention, protection, and processing of personal information are governed by KarLev's Privacy Policy, which is incorporated into these Terms by reference.

By using the Website, you acknowledge that you have read and understood the Privacy Policy.

Where applicable law requires your consent for specific processing activities, KarLev will request such consent through appropriate mechanisms.

Nothing in these Terms limits any rights you may have under applicable privacy laws.

COOKIES AND SIMILAR TECHNOLOGIES

The Website may use:

• cookies;
• session cookies;
• persistent cookies;
• browser storage;
• web beacons;
• pixels;
• tags;
• software development kits (SDKs);
• and similar technologies.

These technologies may be used to:

• operate the Website;
• improve functionality;
• remember user preferences;
• authenticate users;
• analyse Website traffic;
• measure advertising performance;
• improve customer experience;
• prevent fraud;
• maintain Website security; and
• support business operations.

You may manage certain cookie preferences through your browser settings or any cookie preference tools made available on the Website.

Disabling certain cookies may affect Website functionality.

ANALYTICS AND ADVERTISING TECHNOLOGIES

KarLev may use analytics, reporting, customer relationship management, advertising, and marketing technologies, including services provided by third parties, to better understand Website usage and improve Products and Services.

Such technologies may collect information including:

• browser type;
• operating system;
• IP address;
• approximate geographic location;
• device identifiers;
• pages visited;
• referral sources;
• session duration;
• interaction with Website features;
• advertising performance; and
• other technical information.

Examples of technologies that may be used include:

• Google Analytics;
• Google Tag Manager;
• Google Ads;
• Meta Pixel;
• Microsoft Clarity;
• Microsoft Advertising;
• LinkedIn Insight Tag;
• CRM platforms;
• customer support platforms;
• marketing automation systems; and
• similar business technologies.

The use of such technologies remains subject to the Privacy Policy and applicable law.

THIRD-PARTY SERVICES

The Website may include links to, integrations with, or services provided by independent third parties, including but not limited to:

• financing providers;
• payment processors;
• scheduling platforms;
• mapping services;
• customer support providers;
• software vendors;
• manufacturers;
• suppliers;
• shipping companies;
• communication providers; and
• governmental resources.

KarLev does not control and is not responsible for the content, privacy practices, availability, security, or performance of third-party websites or services.

Your use of third-party services is governed by the applicable terms and privacy policies of those providers.

INTELLECTUAL PROPERTY

All intellectual property rights associated with the Website and its Content are owned by KarLev or its licensors.

These rights include, without limitation:

• copyrights;
• trademarks;
• trade names;
• patents;
• trade secrets;
• proprietary processes;
• product designs;
• engineering concepts;
• architectural concepts;
• manufacturing methods;
• software;
• databases;
• business methods; and
• confidential know-how.

Except as expressly permitted in writing, no licence or ownership interest is granted by your use of the Website.

COPYRIGHT

All original content appearing on the Website is protected by applicable copyright laws.

Except where otherwise permitted by law, users may not:

• reproduce;
• copy;
• distribute;
• publish;
• display;
• modify;
• translate;
• transmit;
• create derivative works from;
• commercially exploit; or
• otherwise use Website content,

without KarLev's prior written permission.

Reasonable downloading or printing of materials solely for personal, non-commercial use is permitted provided that all copyright notices remain intact.

TRADEMARKS

"KARLEV," together with all associated logos, slogans, service marks, product names, trade dress, graphics, icons, and branding elements appearing on the Website are trademarks or proprietary marks owned by KarLev or used under licence.

Nothing contained on the Website grants any licence or right to use any trademark without prior written authorization.

Unauthorized use may violate trademark and unfair competition laws.

USER-SUBMITTED CONTENT

Users may voluntarily submit information including:

• photographs;
• videos;
• plans;
• drawings;
• specifications;
• measurements;
• comments;
• reviews;
• project information;
• testimonials;
• questions; and
• other materials.

You represent and warrant that:

• you own or have the legal right to submit such content;
• submission does not infringe any third-party rights;
• the information is accurate to the best of your knowledge; and
• submission does not violate any applicable law.

By submitting content, you grant KarLev a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, store, and process such content for the purpose of responding to your request, providing Products or Services, improving operations, marketing (where permitted), quality assurance, dispute resolution, legal compliance, and other legitimate business purposes.

Where required by law, KarLev will obtain additional consent before using identifiable customer content in marketing materials.

WEBSITE SECURITY

KarLev implements reasonable administrative, technical, and organisational measures intended to protect the Website and associated systems.

However, no Website, network, software platform, cloud service, or electronic communication system can be guaranteed to be completely secure.

Users acknowledge that internet communications inherently involve security risks beyond KarLev's reasonable control.

Users are responsible for maintaining appropriate security measures on their own devices and accounts.

PROHIBITED ACTIVITIES

Users shall not:

• violate any applicable law;
• submit false or misleading information;
• impersonate another individual or entity;
• interfere with Website functionality;
• introduce malware, ransomware, viruses, worms, or other malicious code;
• attempt unauthorized access to any system or account;
• scrape, harvest, or systematically collect Website data;
• use automated bots except where expressly authorized;
• reverse engineer Website software;
• circumvent security measures;
• interfere with other users' access;
• overload Website infrastructure;
• upload unlawful, defamatory, abusive, threatening, obscene, fraudulent, or infringing content;
• use the Website for unlawful commercial purposes; or
• engage in any activity that may reasonably compromise the security, integrity, availability, or reputation of KarLev or the Website.

KarLev reserves the right to investigate suspected violations and to suspend or terminate access, remove content, report unlawful activity to appropriate authorities, and pursue any legal remedies available under applicable law.

ARTIFICIAL INTELLIGENCE, DIGITAL CONTENT & RENDERINGS

The Website may include digital renderings, computer-generated images, artificial intelligence ("AI") generated content, conceptual illustrations, animations, virtual staging, three-dimensional models, videos, or other visual representations prepared for marketing, educational, or illustrative purposes.

Unless expressly stated otherwise in writing:

• such materials are conceptual only;
• they do not constitute construction documents;
• they do not guarantee final appearance, dimensions, colours, finishes, layouts, landscaping, furniture, appliances, fixtures, or site conditions;
• they should not be relied upon for engineering, architectural, permitting, purchasing, or construction decisions.

Actual Products and completed projects may differ due to customer selections, engineering requirements, manufacturing processes, code requirements, site conditions, lighting conditions, monitor settings, photography, and other project-specific factors.

WEBSITE DISCLAIMER

The Website is provided solely for informational and general business purposes.

While KarLev makes reasonable efforts to maintain accurate information, KarLev does not warrant that:

• the Website is complete;
• the Website is continuously available;
• the Website is free from errors;
• information is always current;
• technical information is complete;
• all products shown remain available;
• pricing remains unchanged; or
• Website content is suitable for every project.

Users assume responsibility for independently verifying information before relying upon it.

PRODUCT DISCLAIMER

Products presented on the Website may differ from products ultimately manufactured or supplied.

KarLev reserves the right to:

• improve Products;
• redesign Products;
• discontinue Products;
• substitute components;
• update manufacturing processes;
• revise specifications;
• improve engineering;
• change suppliers;
• modify finishes;
• replace materials with substantially equivalent alternatives.

Nothing contained on the Website shall be interpreted as guaranteeing that every Product will remain available in its illustrated configuration.

ENGINEERING DISCLAIMER

Engineering information appearing on the Website is intended solely to describe KarLev's general engineering capabilities.

Final engineering documents are developed on a project-by-project basis and may vary based upon:

• applicable building codes;
• jurisdictional requirements;
• wind loads;
• seismic requirements;
• snow loads;
• soil reports;
• utility conditions;
• site-specific engineering;
• customer selections;
• governmental requirements.

Engineering calculations prepared for one project should never be relied upon for another project.

CONSTRUCTION DISCLAIMER

Construction projects involve numerous variables outside KarLev's reasonable control.

Estimated construction schedules, installation durations, inspections, permit approvals, utility coordination, and project completion dates are estimates only.

Construction timelines may be affected by:

• permitting;
• governmental review;
• inspections;
• weather;
• labour availability;
• material shortages;
• supply chain disruptions;
• customer-requested changes;
• utility providers;
• financing delays;
• unforeseen site conditions;
• force majeure events.

Except where expressly provided in a written agreement, KarLev does not guarantee completion within any estimated timeframe.

FINANCING DISCLAIMER

Where financing options are referenced on the Website, they are provided solely as a convenience.

Financing approval, loan amounts, interest rates, repayment terms, promotional offers, lender requirements, underwriting criteria, and funding availability are determined solely by the applicable financing provider.

KarLev:

• does not guarantee financing approval;
• does not guarantee loan terms;
• does not act as a lender unless expressly stated;
• is not responsible for lender decisions;
• is not responsible for changes to financing programs.

Nothing contained on the Website constitutes financial, lending, investment, tax, or credit advice.

WARRANTY DISCLAIMER

Descriptions of warranties appearing on the Website are general summaries provided for convenience only.

Actual warranty coverage is governed exclusively by:

• the applicable written warranty;
• the executed purchase agreement;
• applicable warranty documentation; and
• mandatory provisions of applicable law.

Nothing contained on the Website expands, modifies, or creates warranty obligations beyond those expressly provided in the governing warranty documents.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, KarLev and its affiliates, officers, directors, employees, contractors, consultants, licensors, suppliers, agents, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or relating to:

• use of the Website;
• inability to access the Website;
• reliance upon Website information;
• interruptions in Website availability;
• viruses or malicious software;
• third-party websites;
• delays in communications;
• technical failures;
• loss of business opportunity;
• loss of profits;
• loss of data;
• loss of goodwill; or
• other intangible losses.

Where applicable law does not permit certain limitations, liability shall be limited only to the maximum extent permitted by law.

INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless KarLev, together with its affiliates, officers, directors, employees, contractors, consultants, representatives, successors, and assigns, from and against any claims, demands, actions, damages, liabilities, losses, costs, expenses, judgments, settlements, and reasonable attorneys' fees arising out of or relating to:

• your use of the Website;
• your violation of these Terms;
• your violation of applicable law;
• your infringement of intellectual property rights;
• information submitted by you;
• your negligence or intentional misconduct.

This obligation survives termination of your use of the Website.

FORCE MAJEURE

KarLev shall not be responsible for any delay, interruption, suspension, or failure to perform caused by events beyond its reasonable control, including but not limited to:

• acts of God;
• earthquakes;
• floods;
• wildfires;
• hurricanes;
• severe weather;
• pandemics;
• epidemics;
• war;
• terrorism;
• civil unrest;
• governmental actions;
• changes in law;
• utility failures;
• internet outages;
• cyberattacks;
• labour shortages;
• strikes;
• transportation disruptions;
• shortages of materials;
• supplier failures; or
• any other event beyond KarLev's reasonable control.

Performance shall be suspended for the duration of the applicable event to the extent reasonably necessary.

ACCESSIBILITY

KarLev is committed to making its Website reasonably accessible and usable by individuals with disabilities.

We continually work to improve accessibility and usability consistent with applicable legal requirements and recognised accessibility practices.

If you encounter any accessibility barrier while using the Website, you are encouraged to contact KarLev so that reasonable efforts can be made to address the issue.

Nothing in this Article shall be interpreted as creating a guarantee that every feature, page, or third-party integration will always be fully accessible.

CALIFORNIA CONSUMER RIGHTS

Where applicable, California residents may have rights under applicable California privacy and consumer protection laws.

Such rights may include, where required by law:

• the right to know certain information collected about you;
• the right to request deletion of eligible personal information;
• the right to request correction of inaccurate personal information;
• the right to limit certain uses of sensitive personal information where applicable;
• the right to opt out of certain sharing or sale of personal information where required by law;
• the right not to be discriminated against for exercising applicable legal rights.

Additional information regarding these rights is provided in KarLev's Privacy Policy and California Privacy Notice.

GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Nothing contained herein shall deprive any consumer of mandatory legal protections that cannot be waived under applicable law.

DISPUTE RESOLUTION

The parties agree to make reasonable efforts to resolve disputes through good-faith discussions before initiating formal legal proceedings.

Nothing in these Terms prevents either party from seeking temporary or preliminary injunctive relief where necessary to protect legal rights, confidential information, intellectual property, or proprietary business interests.

If a separate written agreement between KarLev and a customer contains dispute resolution provisions, those provisions shall govern the relationship covered by that agreement.

ELECTRONIC RECORDS

KarLev may maintain records relating to Website activity and customer interactions in electronic form.

Electronic records may include, without limitation:

• website submissions;
• quotation requests;
• chat communications;
• emails;
• text messages;
• customer portal activity;
• uploaded documents;
• electronic signatures;
• invoices;
• project documentation;
• warranty records; and
• service history.

To the extent permitted by applicable law, such records may be relied upon as evidence of communications and transactions.

TERMINATION OF WEBSITE ACCESS

KarLev reserves the right, in its sole discretion and to the extent permitted by law, to suspend, restrict, or terminate access to all or part of the Website without prior notice where reasonably necessary, including in cases involving:

• suspected fraud;
• unlawful activity;
• security concerns;
• misuse of the Website;
• violations of these Terms;
• protection of customers;
• protection of KarLev's systems, employees, contractors, or business operations.

Termination of Website access shall not affect rights or obligations that accrued before such termination.

SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be interpreted or modified only to the extent necessary to make it enforceable while preserving its original intent as closely as possible.

The remaining provisions shall remain in full force and effect.

NO WAIVER

Failure by KarLev to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other right.

Any waiver must be expressly made in writing by an authorised representative of KarLev.

ASSIGNMENT

You may not assign or transfer any rights or obligations arising under these Terms without KarLev's prior written consent.

KarLev may assign or transfer these Terms, in whole or in part, in connection with:

• a merger;
• acquisition;
• sale of assets;
• financing transaction;
• corporate restructuring;
• change in ownership; or
• other lawful business transaction.

These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

ENTIRE AGREEMENT

These Website Terms & Conditions, together with any documents expressly incorporated by reference, including but not limited to the:

• Privacy Policy;
• Cookie Policy;
• Website Disclaimer;
• SMS Terms & Conditions;
• California Privacy Notice;
• Accessibility Statement; and
• any additional legal notices published by KarLev,

constitute the entire agreement governing your use of the Website.

To the extent a separate written agreement exists between KarLev and a customer regarding Products or Services, that agreement shall govern the specific subject matter addressed therein.

SURVIVAL

The provisions of these Terms that by their nature should survive termination shall remain in effect following termination of your use of the Website.

Such provisions include, without limitation:

• intellectual property;
• confidentiality;
• limitation of liability;
• indemnification;
• dispute resolution;
• governing law;
• electronic records;
• payment obligations;
• warranty limitations; and
• any other provisions intended to survive.

CHANGES TO THESE TERMS

KarLev reserves the right to amend, revise, supplement, replace, or update these Terms at any time.

The updated version shall become effective upon publication on the Website unless a different effective date is expressly stated.

Your continued use of the Website after publication of revised Terms constitutes acceptance of the revised Terms.

CONTACT INFORMATION

Questions regarding these Terms & Conditions may be directed to:

KarLev

Email: [Legal Department Email]

Customer Support: [Support Email]

Telephone: [Company Telephone]

Website: [Company Website]

Mailing Address:

[Company Address]

EFFECTIVE DATE

These Website Terms & Conditions are effective as of the Effective Date stated above and remain in effect until amended or replaced by KarLev.

FINAL PROVISIONS

These Terms are intended to be interpreted in a commercially reasonable manner consistent with applicable law.

Headings are provided solely for convenience and shall not affect interpretation.

Nothing contained in these Terms shall be construed as creating any partnership, joint venture, employment relationship, agency relationship, fiduciary duty, or other legal relationship beyond that expressly established by applicable law or a separate written agreement.

To the fullest extent permitted by law, these Terms shall be interpreted to give maximum legal effect to each provision while preserving all mandatory consumer rights that cannot legally be waived.